yes | Utilities & Accounts Receivable Clerk

Utilities & Accounts Receivable Clerk

Wheatland County

Utilities & Accounts Receivable Clerk

Position Summary:
The Utilities and Accounts Receivable Clerk is responsible for handling both utility system bills (water and wastewater) and general billings for Wheatland County. This involves the administration, invoicing, reconciling, and collection of utility system bills (water and wastewater) and accounts receivable (general bills), in accordance with all applicable provincial statutes, municipal bylaws and other regulatory requirements.

The Utilities and Accounts Receivable Clerk provides backup support to the Receptionist, as required.

Key Responsibilities:

  • Process water billings and maintain customer accounts utilizing a high degree of accuracy.
  • Upload water meters to ensure Utility Operators can perform reads; download meter reads into the system to prepare utility billings.
  • Prepare, input and distribute utility bills and associated reports; communicate with customers and document any accounts with irregular usage.
  • Reconcile month and year end utilities accounts receivable.
  • Maintain customer payment arrangement files.
  • Perform collection of overdue accounts; arrange for utilities hookups, shut-offs and transfer overdue accounts to taxes.
  • Provide ad hoc reports to Utility Operators and the Manager of Financial Services, as required.
  • Prepare and distribute the agenda for the monthly utility meeting; prepare and distribute minutes following the meeting.

Accounts Receivable:

  • Prepare accounts receivable invoices, statements, collection letters and reports.
  • Reconcile month and year end accounts receivable.
  • Invoice tax certificates in accordance with the Tax Certificate Procedure.


  • Ensure adherence to all applicable Wheatland County policies and bylaws.
  • Ensure compliance with OH&S including attendance at safety meetings, being properly trained in OH&S related topics (e.g., Emergency Management training and exercises), and ensuring work is completed in a safe manner.
  • Appropriately, and in a timely manner complete administrative tasks.
  • Relate to and communicate with co-workers, management, customers and the public sincerely, clearly, tactfully, promptly and courteously; respond to inquiries and complaints promptly and professionally.
  • Respond to public inquires either in person or by phone; provide information regarding utility and accounts receivable billing questions, payment arrangements, and general County services.
  • Perform tasks, consistent with the position, including special projects / assignments, as may be required on an ad hoc basis.


  • High school diploma supplemented by the completion of a related post-secondary education certificate / diploma
  • Knowledge and experience with accounts receivable billing and collection process
  • Knowledge of office practices including filing and record keeping
  • Proficiency in the use of office equipment including voice messaging, fax, photo copier, etc.
  • Proficiency in computer programs including Word, Excel, Outlook, and accounting software programs
  • Attention to detail and a high level of accuracy
  • Valid Class 5 Alberta drivers’ licence
  • Excellent interpersonal and customer service skills with the ability to deal with the public
  • Effective problem solving skills including conflict resolution
  • Strong organizational and time management skills
  • Effective written communication skills
  • Ability to work independently and cooperatively in a team environment
  • Ability to maintain a high level of confidentiality

Working Conditions:

  • This position works a 5 day work week, Monday to Friday, with one day off in a 3 week cycle; hours of work: standard 37.5 hour work week

All applicants should forward applications to [email protected]. This posting has a closing date of October 2, 2020.

Organization: Wheatland County
Location: Strathmore, AB
Region: Calgary
Professional Category(s): Financial Administration
Posted: September 2, 2020, 10:21 am
Expires: October 2, 2020, 10:27 am

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